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🚚 Shipping Policy

At Nimble, we’re committed to delivering your order as quickly and smoothly as possible. Below you’ll find all the important details about how shipping works with us.

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🕒 Processing Time

• All orders are processed within 1–3 business days.

• Once your order has been dispatched, you will receive an email confirmation containing your tracking details.

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🌍 Delivery Times

Because we partner with suppliers worldwide, delivery times may vary:

• South Africa: usually 7–14 business days

• International: usually 10–25 business days

Please note: These are estimated timeframes. External factors such as customs clearance, courier delays, or peak holiday seasons may affect delivery.

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💰 Shipping Costs & Customs

• Shipping costs are calculated at checkout and depend on your location and the supplier’s dispatch region.

• Depending on your country, customs duties, VAT, or import taxes may apply. These fees are the responsibility of the customer.

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📦 Lost, Delayed, or Missing Packages

• Delays happen. If your order has not arrived within the estimated delivery window, please contact us and we will investigate with the carrier.

• If a package is confirmed lost in transit, we will arrange either a replacement or a full refund.

• Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for items shipped to an incorrect address provided by the customer.

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🔍 Tracking Your Order

• A tracking number will be provided via email once your order has shipped.

• Tracking updates may take a few days to appear, particularly for international shipments.

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🤝 Our Commitment

We work closely with trusted suppliers to ensure your order arrives safely and on time. If your package is delayed, arrives damaged, or doesn’t meet your expectations, our support team is here to help. Reach out anytime through our Contact Page.

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⚡ Last updated: [08/21/25]